Suvidh Diamond by Raju Jewellers
Effective Date: 18 April 2026
At Suvidh Diamond by Raju Jewellers, every order is handled with the utmost care, precision, and attention to detail. From the moment your purchase is confirmed to its final delivery, we are committed to ensuring a seamless and secure experience.
All orders are processed within a reasonable timeframe, subject to product availability and order confirmation. Certain pieces, particularly those that are made-to-order or require specialised craftsmanship, may require additional time before dispatch. Estimated timelines, where applicable, will be communicated during the purchase process.
We partner with reliable and trusted logistics providers to ensure that your jewellery reaches you safely and in pristine condition. Each shipment is carefully packaged to maintain the integrity and presentation of the product.
Shipping timelines may vary depending on your location and external factors such as logistics operations, public holidays, or unforeseen circumstances. While we strive to adhere to the estimated delivery schedules, delays beyond our control may occasionally occur and will be communicated wherever possible.
All shipments are securely handled; however, once dispatched, the responsibility of delivery rests with the logistics partner. Suvidh Diamond by Raju Jewellers shall not be held liable for delays caused by courier services or circumstances outside our direct control.
For security purposes, certain high-value orders may require identity verification at the time of delivery. We request your cooperation to ensure a safe and successful handover.
In the unlikely event that your order arrives damaged, tampered with, or in an unsatisfactory condition, we request that you notify us within 24 hours of delivery with relevant details so that we may assist you promptly.
International shipping, where applicable, may be subject to additional customs duties, taxes, or import regulations as per the destination country. These charges, if any, shall be the responsibility of the recipient.
We are committed to delivering not just products, but an experience defined by trust, care, and attention to detail. Should you require any assistance regarding your shipment, our team will be pleased to support you.
For shipping-related queries, please contact:
Suvidh Diamond A signature brand by Raju Jewellers
Email: info@suvidhdiamond.com
Phone: +91 91111 11922
